A family of nine people, including two 1 -year -old babies, visiting Montreal said they were “completely loose” by Air Canada and had to pay $ 14,000 to return to Switzerland due to the strike of on -board agents.
• Read also: The on -board agents continue their strike despite the minister’s order; Air Canada suspends the recovery of flights
• Read also: Stuck in the west because of Air Canada: a couple of tourists forced to cross Canada by car
• Read also: Stuck in Mexico with his family: a father fears the worst without his drugs
Anne Noir, her spouse, their two daughters and their respective spouse in addition to her three grandchildren were visiting Montreal at her parents.
They all had to go back to Switzerland Friday, but their travel plan has completely derailed with the strike that has been extended since the end of the week.
“We suddenly had to accommodate nine people for an indefinite time because we did not know when we were going to be able to take the plane,” says Mr.me Black in an interview with The newspaper. You also have to feed everyone, it’s not simple. ”
However, all hotels were full or could not accommodate the whole family.
“We all piled up in a small apartment, at my brother, a three and a half. There are already four of them, and we come to nine. We lacked inflatable mattresses, “explains the lady, who spent” two white nights “finding a return ticket.
Like hotel rooms, most flights were complete, and prices “all increased”.
“Air Canada completely dropped us, plague mme Black. It is: Demerd to find a way of going home. We have no help! “
They finally found a solution with Air Maroc by paying $ 14,000, but that implies a detour and a longer trip than expected.
Two strikes in two years
Anne Noir has still failed to get her flights canceled with Air Canada.
“The service is zero. We cannot speak to a human, only a vocal box that hangs up on its own, “denounces the one who says” never again [faire affaire] with Air Canada ”.
The height of misfortune, when his parents traveled to Switzerland at the birth of one of the grandchildren, their flight was affected by the strike of Air Canada pilots last September.
Beyond monetary stress, the extension of the trip will have impacts in family life.
“Our granddaughter was to start her first day of school in life tomorrow, and she will miss him,” laments Anne Noir.
“I am a self-employed worker and I have not yet calculated the losses of my lost days,” she adds. It is an impressive impact, this strike. ”
