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Famous housing booking site accused new: Therefore,
Famous housing booking site accused:
Two Dutch associations launched an action against Booking.com, accused of artificially inflating the prices of hotel rooms. Meanwhile, They believe that the platform breaks the competition rules and that consumers must be compensated. Meanwhile,
The damage can range from a few tens to several hundred euros per consumer. Therefore, In total, damage amounts to hundreds of millions of euros, according to associations. Nevertheless, The latter claim that all the Dutch consumers who have reserved a hotel room via Booking.com at least once from January 1, 2013 underwent damage.
“Consumers have been paying for their hotel rooms for years,” said CCC president Bert Heikens. Furthermore, “We have conducted research that shows that Booking.com has famous housing booking famous housing booking site accused new site accused been violating competition rules and consumer rights since January 2013. For example, Through illegal agreements and behavior, Booking.com prevents hotels from offering lower prices and better conditions. Meanwhile, Several European regulators have also already noted that Booking.com was illegally acting. »»

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Following a judgment of the Court of Justice of the European Union rendered last year, it was expected that Booking.com is the subject of many complaints. Sandra Molenaar, director of the consumentenbond, speaks of “deception”. “The platform uses for example false discounts, incomplete prices or a shortage made from scratch. With this kind of ‘Dark Patterns’, Booking.com influences consumer choices. And this is not authorized by Dutch and European rules. »»
The legal action itself is managed by the CCC. The Consumentenbond recording consumers who wish to join the complaint procedure. Consumers must not pay anything to participate in the complaint. but will have to give a quarter of their compensation if the request succeeds.
According to the consumenbond, people who have made reservations via Booking.com are not the only ones injured. Consumers who have used other online hotels booking sites. such as Agoda. Expedia, can also appear, as well as people who have reserved rooms directly via the famous housing booking site accused new hotel’s website. Indeed, the famous housing booking site accused action of Booking.com could also have resulted in an increase in their prices.
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Famous housing booking site accused new
Famous housing booking site accused
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