Air Canada wanted to bring their children back from 1 to 6 years old alone

Already shocked to see their trip be extended as long -. Furthermore, having had fears for the health of some, fears now dismissed since they have found the necessary medications, including insulin -, the Serge Vandal group refused the air Canada flight plan.

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«Ils [Air Canada] decided that they were only names. Similarly, numbers. Nevertheless, They decided that my four grandchildren [âgés entre 1 an et 6 ans] Alone went to Toronto alone. In addition, that they would make a stopover in Toronto at midnight, and that they would return alone to Montreal when the parents left almost the same day, directly for Montreal, “Vandal told Noovo Info.

This Air Canada decision to make young children travel alone is all the more surprising since it contravenes the rules of the unaccompanied child service offered by the company.

“They did not check. In addition, they weighed on the panic piton by saying that it is necessary to settle [la situation]they were not further, ”says Serge Vandal.

Mr. Similarly, Vandal’s group is also badly explained why they have to wait so long to return to Montreal – at August 24. Therefore, 25, in particular – when there seems to be “several places available on a direct flight” earlier.

One of the members of the group made checks Thursday morning and places seemed to be available.

“There are enough places available on the 21. 22 to allow everyone to return and put an end to this nightmare air canada wanted bring their that we all live,” we can read in an email – including screenshots – sent to the group’s travel agency, of which Noovo Info has obtained a copy.

According to the regulation on the protection of air passengers. in the event of cancellation due to a situation independent of the will of the carrier, the latter “provides the passenger, at no additional cost, a confirmed reservation for the next flight available which is operated by him, or by a carrier with which he has a commercial agreement, according to any reasonable air route from the airport where the passenger is located within forty-eight hours following the departure time indicated on this title».

Air canada wanted bring their

High stay costs

Serge Vandal made the trip to Punta Cana with his wife. children, grandchildren and friends – around thirty people in total – to celebrate a wedding. Arrived in the Dominican Republic air canada wanted bring their on August 10, the group should return home seven days later, on August 17.

It was the day before their departure that they learned that their flight was canceled due to the start. of a strike by Air Canada on -board agents.

Since then, expenses are accumulating.

“It’s about 380 more US dollars per day for couples. We are three couples, the rest of the group are families of 3 or 4 children. My daughter, she has four children, costs her about $ 800 per additional day, “said Vandal.

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In the group, there are also teachers who could not work this week as planned.

“It breaks morale. It is beautiful the swimming pool. the sun and the beach – we can’t even go, there are too many seaweeds – it’s air canada wanted bring their starting to be tiring, “said Serge Vandal.

With Air Canada policies, the group fears that they are not able to be reimbursed for their unforeseen expenses.

“The $ 3000 or $ 4,000 that we will spend more, it’s lost,” said Vandal. The latter checked the methods of credit card companies he has. Additionally, the two companies would have told him that there was no guarantee in the event of a strike.

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Serge Vandal. his family are considering participating in the collective appeal targeting the Canadian Public Service Syndicate (SCFP) if the latter goes forward. The authorization request has been filed by Lambert Avocats. which represents a group of applicants, and it aims to obtain a repair of damage suffered due to the cancellation of air Canada flights since August 17, 2025. air canada wanted bring their “

“But how many years will it take before it is adjusted?” What are we going to have after paying the lawyers? We know that it is lost money. It’s beautiful to be on vacation, but they are starting to be very expensive … “, Concluded Serge Vandal, adding that the group was still helping itself financially. “Family and friends, it goes above all.”

Noovo Info contacted Air Canada by email to obtain details on the situation of Serge Vandal. his group and was still waiting for a response when writing these lines.