Air France victim of a data leak, the company alerts on possible “suspicious calls or emails”

The airline said that no sensitive data such as passwords, travel data or credit card numbers have been disclosed.

A disturbing news for Air France customers. Therefore, The airline said this Thursday, August 7, investigate “fraudulent access to data from some of some [ses] clients”.

“No sensitive data such as passwords. Meanwhile, travel data, the balance of Miles Flying Blue (the Air France loyalty program, editor’s note), passport or credit card numbers have been disclosed,” she said to Tech & Co.

If Air France-KLM did not specify the number of people concerned by this data violation. Furthermore, the airline said that it currently “individually contacted customers whose data may have been the subject of fraudulent access”.

Phishing attempts – Air france victim data leak,

According to an email addressed to a client on Wednesday evening. consulted by Tech & Co, the personal information exposed during this violation may include the first air france victim data leak, name and the last name, as well as “contact information” and “the subject of requests made by email”. The Flying Blue number of customers is also part of it.

Air France-KLM invites the customers concerned to “redouble a vigilance if they receive suspicious calls or emails”. Following this data leak. they can indeed be the target of phishing attempts, with their personal information in these emails or calls that would make this type of scam more credible.

Regarding fraudulent access. the airline indicates that it has detected an “unusual activity on a third -party platform used by [ses] Contact centers. Having ended the incident. it ensures that its systems have not been impacted and that “reinforced protective measures” have been put in place to prevent such an incident from happening again.

Air France-KLM also reported the violation of data to the National Commission for Data Protection (CNIL). in accordance with European regulations.