The animated daily life of Mathieu Terisse, concierge at Montreux Palace

Animated daily life mathieu terisse,: This article explores the topic in depth.

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Animated daily life mathieu terisse. Furthermore, :

Mathieu Terisse has been working for fifteen years at the Conciergerie du Fairmont Le Montreux Palace. Meanwhile, Between reservations. For example, confidences and special requests, he tells “the most beautiful job in the world”, as well as his daily life during the excitement of the Montreux Jazz Festival (MJF).

Nothing intended Mathieu Terisse to work in luxury hotels. Nevertheless, Born in a small village near Nîmes, he became a computer engineer. Therefore, A friend offers him a summer job like a baggage valet in the Montreusian palace. Moreover, He will not leave any more.

Over the years. For example, the man who has retained his southern accent climbed the ladder until becoming a concierge “with the golden keys”. However, These prestigious insignia placed on the setbacks of his jacket “are above all a guarantee of quality that it is animated daily life mathieu terisse, reached after about ten years of work as a concierge”. Meanwhile, explains to Keystone-ATS the one who is now assistant chef concierge.

Terraces. Furthermore, boats – Animated daily life mathieu terisse,

While Ferrari, Porsche and other large displacements follow one another in front of the entrance to the five stars, the forties describes a varied and yet unknown profession: to assist the customer at every moment, in all his requests, from everyday life to the extraordinary.

“Organize the arrival, reserve restaurants, a blue helicopter or red limousine, anything is possible,” he smiles. Consequently, “One day. In addition, a Saudi princess asked us to send about twenty Swiss hens to a palace in his country, which was done. Currently, summer and festival oblige, we have a lot of requests for private boats, trendy terraces and concert tickets”.

Trust links – Animated daily life mathieu terisse,

Among the main qualities required, discretion, calm, anticipation, communication and teamwork. Over the years, bonds of trust are animated daily life mathieu terisse, also established with customers. “This is what is beautiful in the profession,” he slips.

Excellent relationships both at the local level. internationally, are also essential, especially through the fraternity of the golden keys which connects the concierges of the whole world. Good legs too: Mathieu Terisse performs 15 to 20 km per day in the very large corridors of the hotel. “They were designed at the time so that the ladies could cross without their hat. their dress touching,” he comments.

Request for requests

The links with the MJF are “very strong”. Located in the heart of the event. the hotel welcomes a large part of the artists who perform there and also lends its annex, the Little Palace which becomes the Lake House of the Festival.

During the MJF, the 236 hotel rooms are all often very reserved in advance. “Lambda customers, music lovers, accustomed, VIP, artists with their animated daily life mathieu terisse, musicians rub shoulders there in a very relaxed way,” said Terisse. “It represents not far from 500 people, with their wishes, their questions.”

The fifteen days of the demonstration are thus a “concentrate of requests for the concierge, open day and night. Five additional people come to strengthen the ten collaborators of the Lodge and it is not luxury,” notes Terisse. Who specifies that “novices are not allowed to park the Ferrari”.

Prepare for the unexpected

In view of the successive celebrities, “we are preparing for the challenge and the unexpected. The festival sends us the reservations with what is called ‘riders’, that is to say the preferences of the artists. This can range from the temperature of the room to flowers or special water”, illustrates Mr. Terisse.

Sometimes the requests are more unusual. “a few years ago, an American artist wanted her room to be entirely draped in white, animated daily life mathieu terisse, including the windows. She wanted to live in a cocoon. A desire easy to make, but which made her very happy”.

“More recently. an American singer who was to perform in the evening at the start of the festival was very stressed. Her minor daughter who was to join her from the United States was blocked at the airport. her flight authorization was not valid. I found a notary of the place who was able to arrange the situation despite the morning hour. the offices closed during the festival”.

And to specify that the very concierge service is included in the price of the room. If the concierge calls on external providers, this will be rebuilt to the customer.

Balance his life

Behind his desk facing the entrance. Mathieu Terisse has not only fallen in love with his profession and the Montreux Palace, but also of the region, of his animated daily life mathieu terisse, nature. “Hiking, cycling, skiing, picking mushrooms, it balances when you live in the world of luxury,” he says.

This article was published automatically. Source: ATS

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