Similarly,
Holidays: their cruise bahamas leads:
Wasted Holidays –
A family discovers that its cruise in the Bahamas leads it to Canada – Holidays: their cruise bahamas leads
The cruise maker changed the tropical route to the Nordic circuit the day before departure. However, invoking the weather. Furthermore, The passengers only learned the destination once on board.
Part for the south. Furthermore, the cruise set sail to the northern to the large outdoors of the Canadian coast.
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The bikini is not ideal by a temperature of 5 degrees. Therefore, A French family has experienced it. Nevertheless, She was about to enjoy the Bahamas holidays: their cruise bahamas leads sun and found herself to sail towards Canada and New England. On December 16. 2024, Marco, 46, accompanied by his wife, their two daughters and two nieces, embarked on the “MSC Meraviglia” in New York for what was to be a tropical cruise towards Florida and the Bahamas.
The initial route provided stops in Port Canaveral. Nassau and on a private island belonging to MSC Cruises in the Bahamean archipelago, according to information from the “Parisian” relayed by mariefrance.fr. However, from their first stopover in Boston, the passengers understood that something was wrong: “We thought we were wrong.”
Le Canada in Vue
The MSC company changed the route the day before departure, invoking unfavorable weather conditions. This radical change has transformed their sunny stay into a winter cruise to the American northeast and Canada. holidays: their cruise bahamas leads “At the beginning. we took it a little bit like fun,” said Marco, who claims to have received any written message before boarding about this change.
“We were put in front of the fait accompli. it was only once on the boat that we knew that we were not going to the Bahamas,” he said. MSC maintains. however, that emails had been sent and that the passengers had the choice between continuing the trip or benefiting from a credit.
MSC Cruises is justified
For this family, it is above all the management of the situation that is problematic. “Weather conditions can be understood. What bothers me is management, ”said Marco. He notably regretted having to pay service costs amounting to $ 600 despite these inconveniences.
The company justified its holidays: their cruise bahamas leads decision by explaining that “the only alternative would have been to make the most extreme measure: the pure. simple cancellation of the cruise and the holidays of thousands of people”. Apart from a 20% reduction on a next cruise, no significant commercial gesture was offered to disappointed passengers.
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