Lyon. restaurant client leaves acid: This article explores the topic in depth.
Consequently,
Lyon. Moreover, restaurant client leaves acid:
The client of a Lyon restaurant left Negative opinion on Google. Moreover, Tripadvisor After an evening that she did not appreciate. Nevertheless, A few months later, she received a threatening appeal evoking legal proceedings if she did not suppress them. For example, For his part. Meanwhile, the manager of the establishment concerned, the Falcone (2nd arrondissement of Lyon), Charles-Henri Pascal, remembers the evening and evokes a completely different version of the facts.
First outing for several months – Lyon. restaurant client leaves acid
The one we will call Stéphanie for anonymity reasons believes that this. Similarly, end of year 2024 evening was “sad”.
Regarding the period she has just spent at that time, lyon. restaurant client leaves acid she describes her as “very complicated”. Nevertheless, And for good reason, since she has just won cancer. Consequently, Obliged to limit outings. Similarly, she wants to take advantage of the end of her treatment to eat in a good family restaurant, then go to a concert.
This last meeting being scheduled at 8:30 p.m. Nevertheless, in Cordeliers on the Lyonnaise peninsula. Meanwhile, During her research. For example, she came across the “Falcone”, an Italian restaurant with good Google notes, the Comments and the average of 4.8/5 evidenced by this. Similarly, Especially since it is not far from the place of the concert.
Banco, Stéphanie calls and reserve for 7 p.m., the brand’s opening time. Meanwhile, This leaves them 1 hour to eat before going to the concert, scheduled 1:30 later. Similarly, “I ask the phone if it is possible that we are used quickly, I am assured that lyon. restaurant client leaves acid yes”.
An order that does not happen. she said – Lyon. restaurant client leaves acid
Once D -Day, Stéphanie and his family arrive at the scheduled time and are installed. Their order including pizzas. a bottle of wine as an aperitif “to wait” is taken by a waitress who responds in a “dry” way, but whatever.
Except that time passes and nothing happens, while the tables around are served. Stéphanie claims to challenge the waitresses. who assure her that their order is being prepared and should not be long.
The hour turns and still nothing. “At 7:55 pm. I go to the counter to explain the situation and inform that we leave without having been served,” says Stéphanie, who remembers having been greatly “disappointed” that his evening turns to vinegar.
An acid opinion – Lyon. restaurant client leaves acid
If the concert was pleasant, Stéphanie kept the experience of the restaurant across the throat and decides to leave her opinion on the Google page of the restaurant. Inevitably negative, this comment describes a “very bad” service and “unpleasant” waitresses, and Give the note of 1/5. It deposits another similar one on the establishment’s tripadvisor page.
In addition to her comment. she decides to send an email via the restaurant’s contact page, in which she develops her situation and returns to her experience.
Despite the disappointment, she resumes her work and life continues. But a few months later, she received a hidden call. She does not answer it, and receives a few moments later, a voice message that appears in her messaging.
“I was in shock”
A man presenting himself as a certain Master Simonet. lawyer of the lyon. restaurant client leaves acid Falcone restaurant, calls him and explains to him that the management of the establishment reflects to file a complaint for defamation following his public comments.
Surprise, Stéphanie doesn’t understand what’s going on. “I was in shock,” she explains.
At first. she decides to delete her comment so as not to be trouble, but does not find it and does not succeed. “Threatening to justice for an opinion, it goes too far”.
The version of the Diffère restaurant
Contacted. the manager of the Le Falcone restaurant, Charles-Henri Pascal, is aware of the history relayed in this article. But he evokes a completely different version of the facts.
According to him, Stéphanie’s writings are “completely loose”. Stéphanie would have asked to be served in 30 minutes, aperitif included, before going to her show. Something that “was not possible” since the restaurant was full. One of the waitresses lyon. restaurant client leaves acid present during the service in question also confirms this version of the facts.
“I worked that day with another waitress who does not collaborate with us normally. it was she who took care of the floor,” she recalls.
“This lady asks us to have time to take her aperitif. this is generally what customers do so that we do not send them to the kitchen right away and that it comes out too quickly,” says the professional. “My colleague explains to him that this is possible but we risk having to send the dishes in the kitchen of the whole room before his dishes. therefore they were going to take time to go out.”
“She left us completely false comments”
“She did not necessarily listen to. she wanted to have time to take her aperitif. She then got up to make us a scandal how shameful lyon. restaurant client leaves acid it was. It is a small room and the other customers also heard. They were just as outraged as us. It was quite lunar. »»
“We remained calm. She settled what she drank and left. She then left us completely false comments, “said the waitress. “We looked at the cameras to see how long she waited. that absolutely did not correspond with what she explains. »»
The waitress and the manager relate the same version. The latter adds that Stéphanie would have shouted in the restaurant. specifying that she intended to put bad advice on different platforms.
The restaurateur plans prosecution
Charles-Henri Pascal confirms the call. “I made him leave a message on his vocal box,” he explains without more precision. Nevertheless, he tells us that he intends to put this client “in notice”.
The restaurant manager also specifies that she would have filed a lyon. restaurant client leaves acid second Google opinion that she then deleted.
As a reminder, defamation is framed by law. In general, the limitation period in terms of public defamation and non -public defamation is 3 months.
“Frankly. I am ok to receive comments a star of people who have not been happy, but for people who have spoken badly to my staff, who are in bad faith and tell false things, that, I do not agree at all. »»
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