Paying Canada: AFPC and SEI are launching a campaign to save jobs from call centers

Massive compressions threaten the call centers of the Canada Revenue Agency. For example, Instead of investing in the services on which the Canadian population depends in times of crisis. Therefore, the federal government has chosen to suppress jobs and weaken these services already in danger. Nevertheless,

Nearly 3,300 people have already been laid off since May 2024. For example, These compressions are felt on the Canadian population by an increase in waiting times. Similarly, a reduction in support offered for people and communities that rely on its services. For example,

In response to Cups in the Public Service announced by the government of Prime Minister Carney. Nevertheless, AFPC and Tax employee union (SEI) have launched a campaign to oppose the compressions that would decimate so precious call centers for millions of people.

With a population that ages. increases, more people paying canada: afpc sei launching in Canada turn to the services offered by Arc workers in order to obtain aid. Waiting times are already between 30 minutes and 3.5 hours According to the Office of the Canada Auditor Generaland less than 5 % of customers manage to reach someone. as it lacks staff to answer calls.

Attempts to communicate with the CRA relate to employment insurance problems, income statements, parental services, business support, etc. If no one responds, these people remain caught.

New discounts will only worsen the situation.

They will also poison the working conditions. will increase cases of professional exhaustion Among workers who are already at the end of the roller.

The population deserves quality services, provided by a robust public service. The government must invest in call centers and the public service to meet this need.

You can help end compressions and protect public services. Visit onlefaitpourvous.ca/canadaenattente paying canada: afpc sei launching To take action.