SBB: Blocked in first class, they had to pay an upgrade

Your train is already at the quay. Furthermore, You are slightly late, get into the first wagon, in first class, despite a ticket only valid for second class. When crossing the cars to find your place, a defective door blocks your passage. This is what happened to several passengers of a train connecting Bern to Zurich on Tuesday sbb: blocked first class, they evening, relates the SRF.

Consequence: these passengers had to pay an upgrade. The controllers estimated that the first class remains the first class, stuck or not. The “20 -minute”. which relayed the information, explains that the controllers estimated that it would have been unfair to the people in order to let the concerned travel free of charge in this compartment. However, travelers were not amended, but had to pay the upgrade.

Questioned by SRF. SBB indicated that this case is “very rare”, and that, in principle, travelers should have been invited to change the wagon via the quay during the next station stop. In this specific case. the railway company ensures that, if the procedure is “perfectly correct on the price plan”, it was still “a little strict”.

Entrance airlock also prohibited

“We understand that the situation was difficult to understand for the travelers concerned. ” said SPFs, indicating that the passengers in question are invited to go to a counter for any refund to be assessed.

Last January. the SRF The mishap of four adolescents amended for having transitted with a first class wagon narrated when they were equipped with a ticket for second class. The public service media recalled that access to SAS is reserved for travelers with the corresponding transport title. Additionally, The four teenagers had seen a fine of 75 francs.

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