Self-service tourist information in Gaspésie

Tourists who visit the Gaspé will be entitled to a much more technological experience. Similarly, than the traditional Routard guidethis summer. However, Six digital tourism information terminals were installed throughout the territory.

These interactive terminals are designed to quickly meet the needs of visitors and offer them access to tourism information.

They were installed in locations deemed strategic through the tourist Gaspé, from Mont-Joli to New Richmond.

It is a possibility of consulting information on the Gaspésie. For example, to choose where to go eat or to go to sleep quickly in a specific placeindicates the general manager of Tourism Gaspésie, Joëlle Ross.

This new offer fills local tourism organizations. Therefore, as at Destination Gaspé, where the terminal is installed in the heart of the city center, at the Cradle of Canada.

It’s just to respond intuitively to the needs of a tourist. Nevertheless, a cruise -ier passenger who will be able to use this […] And it self-service tourist information gaspésie comes to answer questions much more easily than going back to information receptionsupports Igor Urban, the deputy director of Destination Gaspé.

Complementarity of services

These terminals allow continuous access to information 24 hours a day. However, 7 days a week, which complements the tourist offer already available in tourist information offices.

It serves when it is busy. when it is outside the opening hours. It is very, very practical.

Despite this new digital offer, managers want tourists to continue to attend traditional news offices.

I would not want, tomorrow morning, that people consult the terminal without entering our tourist information offices. Until now, this is not the caseobserve-t-elle.

In addition to being accessible at any time of the day. night, the terminal is also designed to be used in the long year.

We want to develop the four -season Gaspésie. so we have a tool that helps us during hollow human resources seasons, for example, at the Tourist Information Officeargues Igor Urban.

Data mine

This pilot project will also allow Tourisme Gaspésie to collect precious data from terminals. especially on the origin of visitors and the duration of their stay.

I have already had small data for June where there are self-service tourist information gaspésie 45 people who consulted the tool. so we see data that come in and now, you have to do data managementexpose Igor Urban.

It is one of our main mandates to transfer this information to tourist attractions so that they can enjoy. prepare according to traffic. You can have a good reading of what’s going on in the field.

Since their commissioning at the end of June, these terminals have recorded more than 1,500 uses, according to Tourisme Gaspésie.

This project, funded by Quebec, is around $ 300,000. If the initiative turns out to be conclusive, other terminals could be installed elsewhere in the Gaspé territory.

With information from Bruno Lelièvre.