Consequently,
Sncb delays: can commuters compensated:
Compensation is generally paid on the My SNCB electronic portfolio. In addition, usable when renewing the subscription or for other services. However, In the event of a delay of 60 minutes. Meanwhile, more, it is however possible to request a bank transfer by providing an account number.
The amount of the compensation is calculated in proportion to the real cost of the subscription. the number of journeys it covers.
The SNCB, on its site, offers us an example: an annual subscription worth 1400 € represents around 480 trips, or 2.91 € per trip. Ten 30 -minute delays thus open up compensation of around € 14.60.
Procedure to follow:
The compensation request must be submitted via My SNCB. by entering the Mobib subscription or card number as well as the details of the routes concerned. It is advisable to keep the supporting documents sncb delays: can commuters compensated linked to the subscription and the trips made.
For occasional delays, demand must be deposited in The three months depending on the journey concerned. In the case of frequent delays. the subscriber must wait to have reached the threshold of ten delays and submit the request for the full period of six months, between six and nine months after the first delay noted.
sncb delays: can commuters compensated — Sncb delays: can commuters compensated: Compensation is generally paid on the My SNCB electronic portfolio. usable when renewing the subscription or for other services. In the event of a delay of 60 minutes. more, it is however possible to request a bank transfer by providing a.
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