Strike: Air Canada now agrees to reimburse meals and accommodation

Air Canada now agrees to reimburse the costs of meals. Moreover, accommodation incurred by travelers who were affected by the strike of on -board agents.

• Read also: Strike: Air Canada undertakes to pay the replacement flights

• Read also: Air Canada: an agreement in principle that does not do everyone’s business

The Montreal carrier announced on Thursday a relaxation of its “special policy” applicable to trips that have been disrupted since August 15. For example, which will be so on Saturday.

Air Canada will reimburse “reasonable costs linked to accommodation. Consequently, meals, transport and other expenses,” said company operations manager Mark Nasr in a statement.

Air Canada was already committed to repaying the air tickets reserved for other carriers on Wednesday to replace the. flights canceled due to the labor conflict.

Up to six weeks

strike: air canada now agrees

All complaints must be accompanied by receipts and be submitted through an online form.

“Air Canada will try to respond to complaints as quickly as possible. but due to the early volume, it could take up to four or even six weeks,” warned the company.

Almost 100% Friday

Air Canada is now expecting to have almost fully restored the activities of its network by Friday. It plans to transport 127,000 people on Thursday.

“The 40. 000 Air Canada workers, with their exceptional commitment and know-how, allowed us to relaunch our activities faster than expected,” said Mr. Nasr.

“We present our sincere apologies to all customers whose travel projects have been disrupted,” he added. We are committed to remedy the situation for all our customers, especially those who found themselves blocked during their trip. ”