In fact: “It is super important to arrive in advance, 3 hours are advised, to be sure that even with 1h30 of files to pass the safety, it is normally the maximum, we are not likely to miss your flight – which does not happen to almost no passenger I reassure you, even if 1 which misses its flight is already too much”said Nathalie Pierard, to the communication of BSCA. So it’s “normal”, these queues? “No, it’s not” normal “, it is never normal to wait, but there are several factors that come into play this summer and that make it get stuck. However, we really try to improve the experience for people.”
First, according to BSCA, there is absenteeism from safety controls. “Sometimes there is so much absenteeism among our security partners, that a line cannot be opened during a shift. By extension, it is reflected in the other queues”. Then there is the effect of summer: “There have always been queues in summer, with the holidays there is a much stronger crowd than the rest of the year.” Finally, the organization of the terminal is not optimal: “So we decided to create queues outside, to unload the interior of the terminal and de-stress people by preventing them from being on each other, which also means that it is much more impressive visually. With the extension of the terminal planned for 2027-28, it should already improve.”
On site this Thursday, in an hour on site, we did not attend nervous scenes and there was no palpable tension in the air: “I was afraid when I saw the line, but it’s been 40 minutes that I am waiting for and I am soon in safety, it reassures me” Also said Alexandra, who leaves for Madrid. People were rather smiling, even if the ones who we talked about would obviously have preferred not to wait.
Editor’s note: Surprising: there is – too – the possibility … to take a “fast track” (at six euros for a Ryanair flight to Athene, for example)! The queue is shorter in case of a strong crowd. As in an amusement park.
