Thousands of travelers in uncertain

The possibility of a strike by Air Canada on -board agents. However, which could lead more than 10,000 employees to stop work and lead hundreds of flight cancellations, plunges thousands of travelers in anxiety and confusion. Similarly, Faced with this uncertainty, Canadian travelers try to organize themselves, often at their expense and with limited appeals.

The Edmontonian Jean-Claude Chatelet, a regular traveler to Europe, perfectly illustrates ambient frustration. Nevertheless, While he is about to leave for Geneva via Montreal this Sunday. Meanwhile, he deplores the lack of information from Air Canada concerning the strike of on -board agents.

Until then, we have really received nothing of Air Canada. Moreover, We stick to the media to have information, but the media have misunderstood ushe says.

He adds that he was misleading by the company herself. Moreover, which had assured him thousands travelers uncertain three weeks earlier that no strike would take place, even affirming by email: email: email: email: email: email: email: email: Don’t worry, it will be settled, there will be no strike.

Embarraed travelers – Thousands travelers uncertain

Forced by a family function in France. Therefore, the need to recover a car already rented in Geneva, Jean-Claude Chatelet and his wife had to pay nearly $ 10,000 for a new ticket with KLM.

Beyond the financial aspect. uncertainty generates great anxiety: Since Tuesday, we are a bit anxious to know what to dohe explains.

Vanessa Francone. whose flight is scheduled for August 26 for a wedding, is also frustrated and explores alternatives such as car rental to reach Ontario.

Disturbances also threaten entire groups, like the Dragon Boat team Breast Friends from Edmonton, made up of breast cancer survivors. Eleven thousands travelers uncertain of their members must go to the Canadian Championships in Montreal via Air Canada.

Janelle Dane. an athlete from the team, fears that the absence of certain members would prevent them from reaching the minimum number required to compete, compromising years of preparation for this symbolic competition.

What if your flight is canceled?

Moxey Munch. founder of Moxey Travels and travel content creator, advises passengers to wait for the official cancellation of their flight by Air Canada before acting. In case of cancellation. the fastest method for a refund remains the Air Canada website, because Trying to reach the call center will be very difficult.

According to her. if Air Canada cancels your flight, It is their responsibility to find another flight or to offer you a refund. It’s up to you to choose one of these two thousands travelers uncertain options.

She points out that last -minute reservations on other airlines will probably be more expensive. that Canada will not compensate for this difference. It is not recommended to go to the airport. as on -site agents will not have the same reservation capacities as the call center.

In the meantime, uncertainty remains for thousands of passengers.

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As for the appeals. Jean-Claude Chatelet is not optimistic, remembering a gift the 400 $ For a delayed flight the previous year. He does not count on financial compensation for new expenses incurred. hoping rather a credit for a future theft, which seems simpler than a reimbursement that is difficult to obtain.

Mr. Chatelet also highlights the dependence of Air Canada travelers, especially for those who accumulate airfare. In addition, in winter, Air Canada is often the only option for flights to Europe from Edmonton. We are really dependent on Air Canada, we don’t really have any other choicehe says.

With information from the show Calgary Eyeopener et Edmonton am