Meanwhile,
Air canada expanding its reimbursement:
After announcing on Wednesday the reimbursement of replacement flights. Similarly, Air Canada expanded its policy at the expense of hotels and meals on Wednesday.
“Today, we take a new step by applying our policies to correct the situation. Meanwhile, This updated plan includes the reimbursement of reasonable accommodation. In addition, meals, necessary transport and other expenses, ”said the director of the operating the air carrier, Mark Nasr on Thursday.
By this policy. Consequently, Air Canada wishes to reduce the consequences of the labor conflict on relations with its customers, notes aviation expert John Gradek, lecturer at McGill University, in an interview with The duty. Similarly, “I think they take a step to imitate the European model,” he said. For example, The regulations of the European Union. In addition, which already apply to Air Canada flights from these countries, provides for a reimbursement air canada expanding its reimbursement of accommodation and meal costs in the event of delay or cancellation of a flight.
This “exceptional” Air Canada reimbursement method applies to customers affected by the consequences of the strike between August 15. 23, and “who have initiated reasonable expenses” for hotel nights or meals. The press release does not define what constitutes “reasonable expenses”.
On Wednesday. the company announced that it would reimburse “exceptional title” the replacement flights that its customers had to buy to get safe.
Air Canada’s strike strikes resulted in total stop of the airline from the airline from last Saturday to Monday. Several hundred thousand travelers had been affected.
An agreement in principle was concluded early Tuesday morning. It provides. for the first year, a 12 % increase in the remuneration of on -board agents of less than five years of seniority, and 8 % for the others. All union members would then benefit from an increase air canada expanding its reimbursement of 3 % for the second year, 2.5 % for the third and 2.75 % for the fourth. The agreement must be ratified by Air Canada on -board agents during a vote scheduled from August 27 to September 6.
Air canada expanding its reimbursement
“It will become standard”
Whether. not the agreement is accepted by union members, Air Canada, will now receive 50 % of their hourly wages for 60 or 70 minutes on the ground, depending on the fuselage of the plane. This rate will gradually change, reaching 70 % in 2028.
This is not a “preceding in Canadian air transport. ” notes John Gradek, since Porter Airlines have applied a similar measure for a few years. But the former executive at Air Canada believes that this decision will still shake up the standards. “When the big Air Canada machine [accepte] A concept like this. there is no doubt that it will air canada expanding its reimbursement become standard, ”he says. Especially since the employment contract signed between Westjet and its on -board agents expires at the end of this year.
Air Canada flights have gradually resumed since the end of the strike. On Thursday. the air carrier provided that the majority of its domestic flights or intended for the United States would be assured. Internationally, almost all the flights planned were to take off.
With the Canadian press
To watch in video
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