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Alexis, 40, victim of the “ITSME” scam orchestrated by a false employee of Belfius behind a real number

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I live in a building where there have been many stolen packages“, contextualis le Quadra.”I was waiting for several packages that day, they were the hot weather and like everyone I was sleeping badly. Between two floors, I receive an SMS announcing that the package could not be delivered. There is a link that returns me on site to plan a new delivery where you have to pay € 1.50. I clearly lacked vigilance at that time and I entered my bank details to settle the amount“, describes Alexis.

A false employee with a real number

It was only in the afternoon that Alexis receives the phone call from a so-called Belfius employee. “”There is the name of the bank which appears directly on the screen. I pick up, I tell myself that it must be important if the bank calls me. A man who presents himself, he tells me to work for the agency next to my home and doing research on the call number, it turns out that it is that of the agency. In fact, I only knew it after but there are programs that allow you to call while being hidden behind another number. “Spoofing”. He was speaking very well, you could totally believe that he was working in a banking agency, at no time could I have told myself that I had to make a false employee or a false number“Continues Alexis.

A hidden call behind a real number.A hidden call behind a real number.
A hidden call behind a real number. © DR

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He explains to me that there is a phishing campaign (“Hames”, editor’s note) with false deliveries since morning and that there have already been suspicious movements on my account“, He adds, necessarily thinking about the introduction of this banking data earlier during the day.”He is reassuring and tells me that we will settle this and limit the damage but for that, I must validate several operations via ITSME …

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I was negligent, for sure but for me the heart of the problem is the ‘spoofing’ and the usurpation of the bank number. They should be able to do something against that. If you can no longer trust a real number, it becomes very complicated …“, He deplores.

Belgian Id and Febelfin recall the golden rule: “Never approve an action in the application that you have not started yourself. “

abigail.wright
abigail.wright
Abigail covers health and lifestyle topics, emphasizing the importance of fitness, nutrition, and mental well-being for a holistic approach to life.
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