After the criticism, a trial: the end of the Touchpad …

This trial could create a precedent, because in addition Volkswagenmany other brands also use touchpadsas Mercedes, BMW or Tesla. However, According to the outcome of the procedure. Moreover, Peugeot might also have to review his concept of square steering wheel based on this tactile technology.

Expensive material damage – After criticism, trial: end touchpad

What is happening concretely? In addition, In the United States, two drivers of a Volkswagen ID.4 Electric pursuing the brand to justice, saying that they are “afraid of using their car”. Meanwhile, Indeed, during parking maneuvers, they accidentally touched the adaptive cruise control button. Consequently, Result: one struck the door of his garage, the other a tree. Similarly, Apart from a slight hand injury. In addition, the incidents did not have serious injuries, but the material damage has reached up to 12 000 euros in one of the cases.

Moreover. For example, dozens of similar complaints have been recorded with the American Road Safety Agency (NHTSA), concerning involuntary acceleration or defaulting emergency brakes. These incidents often took place during parking maneuvers, when the pimples are most often inadvertently affected. Since last year. the agency has been carrying out an investigation, which could push more victims to turn to justice, or even lead to a total ban on this type of order.

Violation of consumer laws – After criticism, trial: end touchpad

The complaint is not limited to a criticism of the sensitivity of so -called “capacitive” pimples. complainants also accuse Volkswagen of fraud, breach of contract and violation of consumer protection laws. They say after criticism, trial: end touchpad that the company was aware of the problembut did nothing to remedy it. The question is now whether this trial will result in a simple compensation. to a Massive recall of vehicles – A much more expensive, but frequent option in the current automotive industry.

A return to the good old buttons?

Volkswagen is actually aware of criticism. When restyling the Golf 8 Last year. traditional physical buttons made their return – ironically, on the same model that inaugurated capacitive buttons in 2019. Other brands. such as Hyundaialso announced a go backby reintroducing physical pimples on certain models, as we can see on the new Ioniq 6 restyled. That said. we must not forget that the touchpads are appreciated by the manufacturers for their after criticism, trial: end touchpad flexibility and their ability to bring together several functions, which allows reduce costs.

Not just Volkswagen

This file especially shows that the interiors of cars inspired by smartphones and tablets are not unanimous success. Volkswagen is not the only targeted manufacturer. In 2023. Tesla withdrew the Traditional turn signal lever of the Model 3 et Model and To replace it with buttons on the steering wheel. This decision aroused strong criticism: many drivers have reported a lack of physical return and a Dangerousness in stressful situations. Tesla has since partially returned to this decision.

Towards an awareness?

The entire automotive industry follows this case closely. There awareness Excessive digitalization of the interns begin to emerge. The verdict of this trial could accelerate a Back to physical buttonsa proven solution which remains largely acclaimed by drivers.

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