After two days to support the position of the company, Keith finally returned to the Reddit forum to apologize. In his new message, he first addressed users by declaring: ” Your ears do not play tours you “Before adding” Well, I was wrong ». He then explained the situation, adding that a certain number of ” Small DSP corrections were included, which seems to have had an impact on how low frequencies were represented ». The placebo effect did not apply here, even if the American company had initially asserted the opposite.
It is however good to remember that the placebo effect is a reality in the audio industry. Besides, Keith explains that this is something that the brand notes quite regularly, and that is probably the reason why the representative first thought of this possibility. In any case, you will understand, the improvements were this time very real. And you, have you noticed improvements on your Sonos devices since the installation of the last update?