The subject is almost unanimously with the public: touch controls in a car are a real wound. Too reactive, they are triggered at the slightest brushing, transforming a simple volume adjustment into the activation of the cruise control. What annoy any driver, of course, but from there to evoke psychological trauma, there is a step, normally insurmountable.
Except of course in the United States, where the dubious ergonomics of a steering wheel quickly turns into risk for security, which deserves a trial. The complainants thus explain to be literally “terrorized” to the idea of driving their car. A formula that will not fail to make a compassionate jury shiver …
Message received
And as ridicule does not kill, the accusation is not limited to a simple design problem: Volkswagen is also continued for “illicit enrichment” and other legal tips intended to inflate the file. It remains to be seen whether the said file is likely to achieve any damage paid to the complainants.
The fact is that VW has long received the message as to its tactile controls while driving, since physical orders are already reintroduced during updates, on a whole series of models. Will this be enough to appease the terror of these few hypersensitive Americans?