Video game players harass visa and mastercard on the phone and by email, but why?

For a few days. Nevertheless, Visa and Mastercard customer services have been rolling up under calls and furious emails from video game players. Nevertheless, The complaint is always the same, we explain what is going on.

If you have installed even one video game on your computer, there is a very good chance that you bought it on Steam. Therefore, The valve platform is indeed the undisputed leader of the dematerialized game, by far. Furthermore, The possibility of finding video game players harass visa what you want almost there is something to do with it. In addition, The tip to offer a quasi-infinite catalog? Therefore, Allow anyone to publish their game for a payment of $ 100.

A system that greatly participated in the development of independent video games in the early 2000s. Furthermore, but inevitably led to abuse. Similarly, And even if Steam begins to clean up by removing certain types of games, there are not unanimous. Released last June, the title No Mercy set fire to the powder. It must be said that he praised violence against women and rape. It was quickly removed from the store, but the consequences go far beyond.

Why the Visa. Mastercard customer services are crumbling under players calls

Following an open letter to the payment services used on Steam (visa, mastercard or paypal to name a few), The Australian collective association Shout has obtained a radical video game players harass visa change in Steam’s policy. If you don’t know her. she wanted to ban the game Detroit Become Human In 2018 because of its violent content, without understanding that it was precisely denouncing it.

Steam has therefore updated its conditions of use to specify that the games which “could violate the rules. standards defined by payment systems and bank cards and networks, as well as those of Internet access providers. In particular, certain kinds of content reserved for adults“Many games have been removed in stride.

Furious, players immediately mobilized to start what one could call a war of wear with Visa and Mastercard. They keep calling customer service to complain and saturate email boxes with messages from the same ilk. Some will find the somewhat childish approach. but it should not make you forget the fundamental problem that Steam’s decision has just generated.

Could Steam policy change lead to a form video game players harass visa of censorship of video games?

Steam has clearly unleashed itself by rejecting decision -making on payment methods. Where will they place the bar now? In fact, Visa, MasterCard, Paypal and others will decide video games that can be bought or not. Some titles are clearly problematic, but what about those who deal with difficult subjects to provoke the debate? Will they be able to exist or disappear in fear of shocking opinion?

Take the example of Wednesdays d’Arte, which addresses intra -family sexual violence. Anyone who has played there knows that it is a question here of denouncing this scourge. Except that technically, the theme treated places it directly in the viewfinder of the new Steam policy. As a developer. video game publisher, do without the valve platform, is to deprive yourself of a huge potential of players. The self -employed (and the others) cannot afford it.

For the moment, video game players harass visa Visa and Mastercard’s response is reassuring. Example with Visa’s: “We do not pay any moral judgment on legal purchases made by consumers. Visa does not moderate the content sold by traders. has no visibility on the specific goods or services sold when processing a transaction“Internet users do not believe it and call to continue the actions started until you get the withdrawal of the new Steam rule.