Hundreds of people in Flanders and Wallonia, as well as in Brussels, have reported connection problems via Proximus since Sunday evening. Internet, mobile internet but also to watch television, many Belgians could not properly use the network on Sunday evening and again this Monday morning.
The Downdetector site has identified hundreds of reports in the past hours. “It’s horrible”, complains a user who contacted us via our button alert us. “I don’t know how to do anything, some sites are going, others not,” groans another. On social networks, users also share their annoyance in the face of this situation: “I think you have cut the connection to the whole country there? ».
uri
Contacted this morning, the spokesman for the company Haroun Fenaux assures that the breakdown lasted only a few hours during the night and that everything is restored since Monday 6:45 am. The problem affected the company’s customers everywhere in Belgium.
The breakdown started around 2 a.m. on a router. Fixed and mobile internet traffic has been disrupted, making certain sites difficult to access in particular.
uri
“On Monday, July 28, around 2 am, a problem was detected on one of our internet routers. This caused disruption for part of our customers, both on the fixed and mobile internet. Some mainly Belgian websites have been temporarily difficult to access. Our technical teams were able to solve the problem at 6:45 am by isolating the central router concerned. Since then, all of our Internet services have been fully operational again. We ask you to apologize for the inconvenience caused, ”communicates the company on X.
