Orange Belgium detected a cyber attack on one of its computer systems at the end of July, the company announced on Wednesday afternoon. A hacker had access to around 850,000 customer accounts. According to Orange, this is not sensitive information such as passwords, email addresses or bank details. This is the name, first name, phone number, SIM card number, PUK code and the price plan.
If you are an orange customer, do you have to worry? “Yes,” says Guillaume Deterville, cybersecurity expert. “Even if here, the most critical, that is to say the passwords, was not recovered. But some things may be a problem. »»
Unwanted calls to provide for affected customers
The first thing that should happen for affected customers is untimely calls. “The Call Centers who can can be canvassing, mischievous or not, will use this data so as to sell or recover increasingly confidential information,” explains the specialist. “Some may even try to pretend to be someone legitimate with Orange with this data. »»
What should customers potentially affected? “We will have to see what Orange will set up,” explains Guillaume Deterville. “The PUK code and the SIM card number, you receive it when you receive the card. These are difficult to change elements. But a procedure will undoubtedly be implemented so that customers can come and change their SIM card. »»
However, you should not worry too much, especially for banking data. “Taking control of the SIM card does not allow you to take control of the entire phone. So that shouldn’t be too much problem. »»
