Our Starlink antenna suddenly disconnected this Thursday, July 24… like all the other Starlink antennas in the world. The satellite Internet service has undergone a major breakdown worldwide tonight. The company ended up finding a solution. It reveals the cause of the failure.
Update from July 25 at 8:30 a.m.
A few hours later, Starlink managed to resolve the breakdown. The company indicates that “The network problem has been solved and the Starlink service has been restored”. For his part, Michael Nicolls, vice-president of Starlink engineering, reveals that the world failure, which lasted “about 2.5 hours”, was caused by “A failure of the main internal software services that manage the central network”. This is a software problem, not a hardware problem, or a concern at the group’s constellation of the group. Starlink goes “Identify the exact cause of the problem so that it does not happen again”adds the manager.
Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours. The outage was due to failure of key internal software services that operate the core network. We apologize for the temporary disruption in our service; we are deeply committed to… https://t.co/ffFYM1Z7tD
— Michael Nicolls (@michaelnicollsx) July 24, 2025
Update at 11:40 p.m.
Starlink is back. Our antenna in any case ended up by Connect to satellite networkafter two long hours of breakdown. The network is getting started. It is possible that not all the antennas are restored, especially since Starlink has not yet confirmed the end of the failure. For his part, Elon Musk apologizes for the Starlink breakdown and promises that “SpaceX will remedy the deep cause to ensure that this does not happen again”.
Service will be restored shortly.
Sorry for the outage.
SpaceX will remedy root cause to ensure it doesn’t happen again. https://t.co/q1bsTVtMZ7
— Elon Musk (@elonmusk) July 24, 2025
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Around 9 p.m. this Thursday, July 24, 2025, our Starlink antenna began to dysfunction. While we were about to attack the third season of White Lotus, we were deprived of Internet connection. By going to l’application Starlink On our smartphone, we first believed in a temporary dysfunction, caused by a heap of black clouds in the sky. The application indicated that our antenna was looking for the best satellites to connect. After a few minutes of waiting, and the restart of the router and the antenna, we realized that there was something abnormal.
Starlink is on the spot
By going to DowndeTector, we understood that Elon Musk’s internet internet service was undergoing a world failure. More than 60,000 reports appeared on DowndeTector in an hour. Most testimonies come from Europe and North America. While the testimonies began to flock to X, Starlink ended up confirming the breakdown. The American company explains to be “Currently out of network”and do everything to find a solution.
Starlink is currently in a network outage and we are actively implementing a solution. We appreciate your patience, we’ll share an update once this issue is resolved.
— Starlink (@Starlink) July 24, 2025
Read also: Orange vs Starlink-We compared the satellite internet offers, which must be chosen?
Shortly after official confirmation, the smartphone application started to warn that our sector is undergoing “A service breakdown” and that the Starlink team “Tent to identify” the problem. This is the first breakdown of this scale this year. If you are one of the Starlink users, there is therefore Nothing to do for the moment. There is no point in restarting your antenna and your router. There is also no interest in sending messages to Starlink assistance, which also knows failures at the moment. All services related to Starlink are overloaded.
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