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How much we pay restaurant:
The question of tip is essential at the restaurant. Consequently, A new study reveals the habits of the Swiss in the matter. In addition, And this varies according to age, region and means of payment.
24.06.2025, 05:3424.06.2025, 05:34
While summer begins, restaurant terraces are again crowded by customers. In addition, And with the right (or less good) meals arises the question of the tip that will be left to. However, the staff of the establishment.
Faced with this question. In addition, one of the variables that counts today is the dematerialization of means of payments, like Twint, various cards or application of payments. Consequently, Winterthour’s Management and Law School (Zhaw) has looked into the subject in a how much we pay restaurant report commissioned by Cler Bank. In addition, The study note:
“With the boom in payments without species, the question of the future of the tip has resurfaced. Similarly, Catering establishments denounce a drop in income due to missing tips. Similarly, ”
Based on a representative panel (sex. Additionally, Similarly, age and linguistic region), the Zhaw reveals the habits of the Swiss population with regard to good hands.
And a point is particularly interesting: “more than half of those who pay the bill by card. Nevertheless, with their mobile phone still give the tip in cash”. Why then? It seems that some fear that the tip does not fall into the pocket of the person who assured the service if they paid it digitally:
“For 27% of those questioned. the determining element in the choice of means of payment how much we pay restaurant is that the amount goes directly to the person who provided the service. This need for control and transparency is particularly widespread in a context without species. Indeed. there are many people who fear that digital tips are not distributed fairly, or even kept for the benefit of the establishment. ”
17% of respondents believe that the electronic tip is retained by the restaurateur (against only 5% of respondents for species).
Another factor that pleads for the payment in sound. stumbling cash is the intrusive side felt by the customer when the card terminal indicates to choose a percentage, for example 3%, 5%, 10%and other amount. Besides. here is what respondents prefer when giving a digital tip:
It appears that tip systems without species are better accepted when they leave the customer a feeling of how much we pay restaurant freedom and discretion. The authors suggest rethinking digital processes, in order to preserve the motivation to give a tip.
How much we pay restaurant
Young people give less tips
The authors of the study also looked at the differences between age groups. it appears without much surprise that young people aged 18 to 29 give less than those over 50:
“While 72% of the over 50s indicate almost or almost always a tip, this share is reduced to 43% among 18 to 29 year olds. 26% of people on this same age group rarely or never tip. ”
But there is not. radinery or a change of mentality that comes into play:
“The result clearly shows that the reluctance of young generations to give tips is often how much we pay restaurant linked to their financial means and not to another conception of the remuneration of the service or the esteem”
The authors support the assertion:
“A third of around 18 to 29 years now give more tips than a few years ago, in particular because their financial situation has improved in the meantime (26%) or that their esteem for the service has increased (20%). This part is therefore significantly higher than in other age categories. ”
What tip do we give in Switzerland?
But the permanent question that hangs over the tip remains the amount. After a meal in a classic restaurant (with service). 31% of those questioned leave approximately 5% of the note, for another third (28%), it is 10% that they will put on the table.
Thus, on paper, the Romans over 50 are the most generous. And the Germans aged 18 to 29 have more difficulty leaving a good hand.
Recall that unlike other countries in Switzerland, the service has been officially included in prices since 1974.
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