One of the worst travelers nightmares is that of arriving at their destination and realizing that his loss baggage was lost by the airline. Here’s how to react in this situation and reduce the chances of losing your suitcases.
1- Report the disappearance to the airline
Your plane has finished unloading its cargo, but no trace of your baggage on the carousel? The first thing to do will be to go to the counter of your airline in the luggage recovery room to report the loss of your suitcase, “The Guardian” said on Wednesday.
The airline is responsible for the suitcases of the registration counter up to luggage carousel at destination, according to the Montreal-Trudeau airport site.
It will then be necessary to fill in a report of luggage irregularities (PIR), including your flight information, data from the luggage complaint label attached to your boarding pass or passport, a detailed description of the lost suitcase and your contact details.
This official document will allow you to report the loss, but also to follow the trace of your baggage, to recover it if it is located or submit a compensation request thanks to the reference number.
If no one is at the counter when you arrive, be sure to call the airline as quickly as possible, according to the British media.
2- List of objects in your suitcase
Prepare an exhaustive list of objects in your lost suitcase; If after 21 days, your baggage has still not resurfaced, it will be officially lost and you can submit a compensation request to the company.
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The latter will then ask you to provide the list of different lost objects, with their estimated value or proof of purchase if possible, as well as a copy of your PIR and receipts for all expenses related to the loss of your objects, according to “The Guardian”.
Thus, it is better to list the list while memories are still fresh.
3- Find out about the airline policy
Your rights in the event of loss of suitcase will vary from one airline to another, but also depending on your situation.
For example, if your baggage is lost when you return home, you will be entitled to smaller compensation than if it is lost at the start of your vacation, since the aerial line will assume that you have clothes and other essential objects at home.
Conversely, essential objects for your vacation, such as basic clothing, toiletries, medicines and baby items, will normally be reimbursed by the airline.
Some proceed by daily compensation, for each day of late suitcases, while others only request to provide receipts from the items purchased.
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Luggage found
If your baggage is found before 21 days, you should receive an email or a call from the company, which will itself be responsible for bringing you your suitcase.
So, you shouldn’t have to return to the airport to recover it, you can read.
Your luggage is in Yul, Montreal
If your suitcase has been located at Montreal-Trudeau airport and you want to go there to take possession of it, you will have to go to the doors 28 in terms of arrivals.
Just in front of the doors, you will find black phones; Follow the instructions to talk to an agent who will tell you the steps to follow.
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Tips and Tips
To reduce the chances of losing one of your suitcases or seeing your holidays be spoiled by the loss of a suitcase, you should:
- Add a label inside and outside your baggage, with up -to -date coordinates;
- Use a tracing device, like an AirTag, to help locate your suitcase;
- avoid correspondence as much as possible. Direct flights tend to reduce the risk of loss of luggage during transfer;
- Directing you as quickly as possible to luggage carouses to reduce the chances of flight;
- Add a unique item to your baggage to make it easily identifiable;
- Place a spare attire, your medication and your valuables in your cabin baggage or your travel bag to keep them with you.
