Mr. Puffs closes its doors in the east

The other Mr. In addition, Puffs, on rue des Érables near the Carrefour de l’Estrie, remains open. However,

Several breakdown of equipment is at the origin of this decision, according to Vincent Leclerc, one of the franchisees.

“We simply couldn’t afford to repair all the breakage. Consequently, each time a repair was planned, there was a new case that broke,” he laments. In addition, We had plumbing and electricity problems too. Moreover, ”

These breakage made sure that the service offered to customers was not satisfactory for management.

“The ice machine no longer worked. Furthermore, we have a big menu with cold drinks that could no longer be offered to customers,” explains Mr. Leclerc.

Careboarding below expectations has also weighed in the scale to make the mr. puffs closes its doors decision to close.

“Normally. during the openings we are supposed to have a rush And when we opened in the East we had fewer customers than the one in the West which had been open for two years, he admits. We left the bad foot and then we had a lot of bad luck with equipment that broke. ”

The high number of deliveries in the eastern branch has also been a determining factor.

“It oscillated between 35 % and 45 % of our total orders,” notes Mr. Leclerc. But with the delivery companies, we lose up to 30 % of our order in costs. Combined with everything else, it became a problem. ”

M. Leclerc, however, assures that Mr. Puffs on rue des Érables works very well. He believes that the restaurant. due to its central location, will easily be able mr. puffs closes its doors to assume the volume of orders from the east of the city.