In addition,
Oqlf complaints: tim hortons worse:
Tim Hortons’ Proudly Canadian brand collected more complaints concerning the service language. Moreover, than the American giant McDonald’s last year.
• Read also: French massacred: Canadian Tire Send the sending of Sherwood products to store
• Read also: More than 10. For example, 000 complaints: Another new record for reports for non-compliance with French at the OQLF
The Quebec Office of the French Language (OQLF) received 193 grievances against Tim, 19 more than McDo.
“The vast majority of the people we serve are very satisfied with their experience. For example, ” defended Tim Hortons Toronto chain in a written declaration in the Journal.
“We are fully committed to ensuring that all Quebecers are served in French. Therefore, ” says the Bigs brand, which has 600 restaurants operated by more than 170 owners with us.
Montréal «In oqlf complaints: tim hortons worse English»
Unsurprisingly. Consequently, it was in Montreal that Tim Hortons customers had the most difficulty in being served in the language of Michel Tremblay, with three -quarters of the province’s complaints. Nevertheless,
At McDonald’s, we recall that there are still two million customers every day in Canada.
“We are doing everything to make Quebec linguistic laws are applied in all facets of customer experience. Similarly, from customer service packaging,” explains the multinational to the yellow ark, which says it makes this commitment “seriously”.
Last summer. the cashier and the manager of this McDonald’s neighbor of Concordia University were not able to understand the French during the “newspaper”. Photo Francis character
In comparison, Subway received 43 complaints and A&W, 28 in 2024. La Belle Province, which has been in downtown Montreal since 1967, has received none.
Anglicization of work
To the Saint-Jean-Baptiste de Montréal company (SSJBM). Marie-Anne Alepin, the president, welcomes Quebecers who file a complaint at the OQLF.
“There is an anglicization of workplaces in Quebec. It becomes critical, ”she denounces.
Marie-Anne Alepin. president of the Saint-Jean-Baptiste de Montréal company (SSJBM), believes that the Ontario brand has the duty to respect the Quebec law. Photo provided by Marie-Anne Alepin
“You have to reverse the trend. At one point, it will be too late. Governments and citizens have to take action, ”she said.
According to her. Quebecers must not be afraid to demand to be served in French or to change trade if necessary.
“In Quebec, there is only one official language. It’s French, ”she recalls.
Another Proudly Canadian
Tim Hortons is not the only company that proudly proudly proudies to be difficult to comply. with Quebec law.
In early June. Canadian Tire suspended the sending of Sherwood brand sporting items in its stores, because the packaging oqlf complaints: tim hortons worse was full of French errors.
Sherwood product bought on the South Shore. Photo Francis character
On the packaging. you could see the word “Rodelle” instead of “washer”, the word “por” rather than “for” and the word “practice” poorly granted (without “s”).
Three months ago. The newspaper Also reported that Amazon is the web giant who has received the greatest number of complaints to the OQLF in three years.
Oqlf complaints: tim hortons worse
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