Similarly,
Sncf will reimburse ludivine who:
Philippe Huguen / AFP
Verbalized by going to her chemo. Moreover, Ludivine confirms to the HuffPost that she will be reimbursed but she at the SNCF to apologize publicly.
SNCF – Excess of zeal. Consequently, On Friday. Consequently, June 20 in the morning, Ludivine had planned to take the TER of 7:55 am between Compiègne and Paris to get back to the Marie Curie Institute (5th arrondissement), where she is treated for cancer. However, A journey for his chemotherapy session which turned out to be even more stressful than expected.
And for good reason: the controller inflicted a sncf will reimburse ludivine who fine of 50 euros for him. Meanwhile, even though he was in possession of a transport title on the previous train. In addition, A situation “Inhuman”that she denounced on her personal social networks. Consequently, which is about to be settled, as she confirmed this Monday afternoon at HuffPost.
A ticket that is not enough
Since Saturday. Furthermore, Ludivine returned in detail on this day in Picard mail Then The Parisian. Meanwhile, “I plan to take the train at 7:55 am. In addition, but when I arrived at the station, I see that he is 15 minutes late. Therefore, I understand that the train still at the platform is the previous one which is also delayed ”. Meanwhile, She explained to our colleagues. Similarly, To be sure not to miss her medical appointment. Furthermore, she gets on the train at the quay when the signal sounds. Similarly, sncf will reimburse ludivine who “” What matters to me at that time is to arrive on time in the hospital. I fear that delays increase. »»
Once on the train. she says she looked for a controller “In the surrounding wagons”in vain, then bought a transport title on your phone, via the SNCF application. Holder of a Hauts-de-France TER card, she pays € 8.50 online. But when the controller passes. very bad surprises: he tells him that he is “Forbidden to take your ticket on the train”and he draws a ticket of 50 euros. Ludivine may explain her situation to her. according to her, the SNCF employee “Remains impassive”et « obviously laughs at me and my vulnerability. »»
An “exhausting” situation to be reimbursed
After speaking on Facebook. in the newspapers, the mother received a lot of support. To the point that interpelled on X. the SNCF Travelers sncf will reimburse ludivine who account reacted this Monday by a post indicating that it was “ very sensitive ” to the testimony of Ludivine, before affirming to be in relation to the passenger for “ regularize the situation ”.
But for the user. questioned by The HuffPostthat does not change the stress generated by the situation in recent days. “” I am asked a lot to re -author this story. and I am a little stressed by the sncf will reimburse ludivine who whole situation ”explains Ludivine on the phone. The media excitement helping, it was contacted this morning by the SNCF communication director. “” I asked him that he explains the rules to me. to understand what we should do, I asked him if the controller was right. His answer was not very clear. but he assured me that I was going to be reimbursed for my fine, and apologized to me ”, she details.
“What relieves me is barely to be reimbursed is above all the support I have received. Ok, there is money, but the psychological state in which it put me, it is not forgivable. »» Ludivine, this Monday afternoon.
But for Ludivine, it is not enough. With Parisian Indeed. the SNCF had affirmed “Conquate” to his personal situation, while remaining “ uncompromising » : “Any traveler must carry a valid ticket and be able to justify his sncf will reimburse ludivine who reduction. Our heads of board is responsible for applying a clear. equal framework for all ”could we read this morning in the newspaper.
However, for the resident of Compiègne, it is an additional injury. “I would like them to say publicly that they do not endorse the behavior of this controller. and that they confirm that they will work to be fairer, more human”, she says.
Because during the chemo period, for her, the situation is exhausting. “” What relieves me is barely reimbursed is above all the support I have received. Because ok. there is money, but the psychological state in which it put me, it is not forgivable: it’s been four days since I take care of that. I don’t have much energy, it tires me. ”
Sncf will reimburse ludivine who
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