After Speedy and Point S, as indicated by Libération, Norauto in turn stops repairs on vehicles equipped with Takata brand airbags, due to their risk of explosion. These brands refuse to intervene on the cars concerned as long as the defective airbags have not been replaced, demanding proof of replacement by the manufacturer or an approved mechanic. “This decision aims to protect our teams in the workshop,” says Norauto, who, however, provides for exceptions. The 1.7 million vehicles under the “Stop Drive” directive (circulating ban), including 800,000 added since June 24, cannot be taken care of.
On the other hand, the 600,000 vehicles under general reminder, without immobilization, may be repaired, except for interventions directly or indirectly affecting airbag. After several fatal accidents, the Ministry of Transport has identified 200 models of 30 risk brands, encouraging owners to replace their airbags free of charge and quickly. Since July 29, if the replacement has taken more than 15 days, manufacturers must provide free mobility solutions, such as a replacement vehicle.
Aware of customers
Some garages adopt a different approach. Louis Fournet, manager of a Delko garage near Rennes, explains to Ouest-France That he accepts all vehicles to educate customers, often unconscious of the recall. Precautions are taken during interventions, such as working from the passenger seat to avoid the steering wheel.