Consequently,
Totalnergies relocates its call center:
Dismissals – Totalnergies relocates its call center
Ikanbi employees explain invoices on the phone, manage meters transfers, negotiate contracts. For example, A sharp and specialized work, which will be provided within a few weeks by other teleoperators, from Morocco. In addition, Dutch calls will still be treated in Belgium, but more by Ikanbi.
“We will not avoid layoffs”regrets the boss Daniel Coene. Moreover, How much ? Meanwhile, How ? Therefore, When ? It is still too early to find out. “A hundred temporary workers will be the first affected”anticipates Patrick Masson, permanent setca.
No decision making
The trade unionist feels feet. fists linked: it is the company that loses one of its main customers. “It is really a financial logic. Customers prefer poor quality, but a low cost”.
“Totalnergies has garnered billions during the energy crisis. And they throw us for tiny savings”denounces the delegate Mehdi Bouacida. totalnergies relocates its call center “Our teleoperators understand Belgian reality and really support customers. In Morocco, it will be a discount service.”
Reclass?
“We will examine everyone’s skills to offer reclassifications on other projects” announces the boss of Ikanbi. But we will not be able to guarantee everyone’s use. “
When publishing this article, Totalenergies has not yet answered us.
totalnergies relocates its call center — Totalnergies relocates its call center: Dismissals Ikanbi employees explain invoices on the phone. manage meters transfers, negotiate contracts. A sharp and specialized work, which will be provided within a few weeks by other teleoperators, from Morocco. Dutch calls will still .
Further reading: Discover the results of Friday July 18, 2025 – A scooterist in absolute emergency after a road trip – Tim Merlier is ahead of Arnaud de Lie on the first stage of the Renewi Tour: “Thanks to Paul Magnier, everything was under control” – Geneva spa: the old team regains control – The companion of the man stabbed in the tram in Paris is expressed.
