Studies : Bac+3 to Bac+5 in management, IT, Design game.
Salary : 35-45 K € gross/year junior, up to 80 k € senior.
Employability : High demand in video game studios and online game companies.
Code ROME : H2502 (Management in production engineering)
What does this consist?
The Live Operations Manager in the video game manages and optimizes live operations of the games after their launch. He ensures that the games work without interruption, manages limited events in time taking place in the game, content updates, and analyzes data to improve the experience of players … and the profitability of the game. Its role is central to optimize the operating time of a video game. With the Economic Designer, he will adjust the prices of everything that is sold in-game, and with the analyst data, he monitors what works best and what works badly. He works with production, design, marketing and development teams to ensure that all Live Ops initiatives line up with the overall games of the game.
Image: Concert event “Remix Chapter 2“In Fortnite (Epic Games)
What are the main responsibilities?
- Monitor the performance of games live.
- Plan and execute events at stake.
- Manage updates and content fixes.
- Analyze play data and feedback from players.
- Optimize the commitment and retention of players.
- Coordinate with development and support teams.
- Ensure the stability and performance of servers.
- Manage communications in the event of technical problems.
- Develop strategies to improve the user experience.
- Monitor key performance indicators (KPI) and adjust operations accordingly.
What is the annual gross salary?
Junior: € 35,000 to € 45,000
Senior: up to € 80,000
What studies to consider?
Recommended training: Bac+3 to Bac+5 in management, IT, Game Design, or schools specializing in video games.
Is it for me?
Qualities required:
- Project management skills
- Sharp knowledge of video games and its marketing
- Ability to analyze data
- Reactivity
- Communication skills
- Capacity to work under pressure
Is it a job sought?
Yes, with the growth of online games and games as a service (GAAS), companies seek to offer a continuous and engaging experience to their players, which requires professionals to manage live operations.
Place in the production line-up
Post-launch
The Live Operations Manager comes after the launch of the game, ensuring the daily management of live operations. He works in close collaboration with the development, marketing and support teams to maintain and improve the gaming experience continuously, based on data and feedback from players to provide necessary adjustments.
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Live Operations Manager internship and employment offers, project manager, production manager, …
