A relation to vitriol denounces a “culture of fear” in Securail

The ball in the belly – Relation vitriol denounces "culture fear"

More than seven out of ten agents believe in particular not “have the freedom to communicate freely“. Moreover, Only seven percent of the employees surveyed consider exchanges with their management as open and honest. Moreover, An agent sums up the situation in these terms:”When we ask a question. In addition, there are only two possibilities: either we do not receive an answer, or she is wrong. Furthermore, And when there is communication, it is only to reprimand us or underline our mistakes“.

Only 12 security agents deployed at night throughout the SNCB network: “It is absurd when you know that aggressiveness continues. Furthermore, to increase!”

The report thus points to a lack of support, a toxic management and a culture of fear within security. For example, Two hundred and five relation vitriol denounces “culture fear” people delivered their testimony to the unions. “”Even when we do something good, it’s still bad! “deplores an agent. Another confides: “We are very often put on the hot seat, we go into intervention with anxiety“. One last completes the painting:”With each intervention. we go fear in the stomach, fearing to be summoned by the hierarchy“. Faced with such conclusions, the union tandem calls for urgent measures to guarantee the mental health of the security personnel.

Strawberry communication

Another component examined by workers’ defense organizations: planning management. The staff also testify to difficulties. In question, schedules communicated “too late“, work rhythms”unbalanced“, Bad taking into account individual preferences and faulty communication. Consequently: these problems affect, according to some agents, the balance between private and professional life.

The content of the survey was presented and discussed with management. “”During this interview, it was agreed to ensure follow relation vitriol denounces “culture fear” -up of action plansexplains Vincent Bayer, spokesperson for the SNCB. Meetings are therefore scheduled this week. The management will work on the basis of the results and conclusions presented, enriched with its own analyzes. The objective, both from the Sécurail management and the unions, is to achieve improvements in the various fields “. According to our information. the Idewe, the external service for prevention and protection at work, has also been informed of these results.

The rant of a security agent at the Midi station: “We are helpless in the face of violence, we must broaden our skills”