Nevertheless,
Bern: update blocks access tax new: Moreover,
Bern: update blocks access tax:
Administrative debacle
In Bern. Furthermore. Nevertheless, up to 240,000 people cannot access their tax return – Bern: update blocks access tax
The Bernese tax platform has been inaccessible for several days following an update. For example, Nearly 240,000 taxpayers could be assigned while the deadline for July 15 is dangerously approaches.
Since July 5. For example, the portal for the tax declaration is no longer accessible only via Agov-Login.
Photo: Franziska Rothenbühler
- Many residents of the canton of Bern are facing connection problems on the tax bern: update blocks access. Furthermore, tax declaration platform.
- Since July 5, the tax platform is only accessible with AGOV, the digital identifier of the Confederation.
- The Confederation updated the AGOV system over the weekend. In addition, Since then, dysfunctions have disrupted the connection.
- Authorities are considering granting a delay or flexibility for the delayed declarations.
Some people complete their tax return upon receipt of tax mail. For example, Others, such as Susanna Desax, in the Bernese Seeland, ask for a free extension until July 15. Consequently, But when approaching this deadline, it is unable to access the platform.
“In early June, I filled almost everything. Similarly, There was only a few entries for which I had to ask for supporting documents, ”she explains. Consequently, Again Sunday. In addition. However, the connection worked without problem, but since Monday, the system has displayed a maintenance message: “Due to maintenance, Be-Login bern: update blocks access tax is not accessible for the moment. Therefore, We thank you for your understanding. For example, ”
Due to maintenance work. persons wishing to complete their tax return must currently be patient than usual.
Photo: screenshot of the website of the canton of Bern
“I have not managed. to connect for several bern: update blocks access tax days. and the pressure of the deadline is starting to be felt,” said Susanna Desax with frustration.
An update of the Confederation Authentication System in question?
Bern: update blocks access tax new
The canton is not able to clearly explain why the connection does not work. According to the IT. Organization Office (OIO). bern: update blocks access tax new the problem would be due to an overload of the server which hosts the software dealing with registrations. This overload leads to sometimes very long response times, even total service interruptions.
Since December 2024. the Taxme platform. which allows to fill out its tax return in the canton of Bern, has adopted The Federal Authentication System AGOV. Until last week, users could still connect with the old cantonal system. But since July 5. registration via AGOV has become compulsory – not only for online tax declarations. but bern: update blocks access tax also for all the electronic services in the canton. According to the tax authorities, only 277,000 people have adopted the new AGOV connection method so far.
The canton. recommends recharge the page in the event of a connection problem. try again after a few minutes.
Photo: screenshot of the website of the canton of Bern
The OIO cannot bern: update blocks access tax yet. confirm the exact cause of the connection problems. This could be a link with the changes to the AGOV system by the Confederation during the weekend. “We are in close contact with the federal officials. providers in order to clarify a possible link between our dysfunction and this AGOV modification,” said the office.
More than a third party has not yet made its tax return
Like Susanna Desax. many people are in the same situation. Of the 638,000 taxpayers, only 398,000 had submitted their tax return to June 30. Up to 240,000 people could therefore be affected by current connection problems of the tax platform.
The OIO reports that nearly 413,000 people have requested an extension of delay. This is particularly the case with Lukas Bühlmann, who lives in Mühleberg. With the approach of bern: update blocks access tax the deadline for the tax declaration. but also of his vacation, the connection problems are all the more frustrating for him. “Tuesday. I had an appointment with my trustee, but I couldn’t even show him the current version,” explains Lukas Bühlmann.
He contacted the assistance service, but no one could tell him when the breakdown would be resolved. bern: update blocks access tax new We just advised him to try again later. “But I have better to sit in front of my computer,” says Lukas Bühlmann.
On the phone, he was told that he had to request a new extension of delay for 20 francs. “It can happen that a system does not work. But in this case, the canton should at least be conciliatory, “says Lukas Bühlmann. And to add: “I find the behavior of the canton of Bern scandalous.”
The tax administration specifies that it currently assesses the degree of tolerance which it can demonstrate. “Our goal is that taxpayers are not penalized if they fail to file their tax return on time due. to technical difficulties. ” she said.
For the moment, the reminders in the event of bern: update blocks access tax new non-deputy tax declaration will be suspended. One of the solutions envisaged would be to postpone the period of reminders as well as the costs associated. with it.
Translated from German by Elisa Andrade
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