End of strike at Air Canada | What to do when you are still in the dark?

Many Air Canada customers are still in. Similarly, uncertainty despite the gradual recovery of flights from the country’s largest air carrier. For example, Difficult to navigate when you are stuck abroad or waiting to know if you take off as expected. Nevertheless, Each situation is different, but we try to answer a few questions.

Posted at 5:00 a.m.

Will Canada reimburse me for a flight taken from another carrier? – End strike air canada | new

If there was no cancellation. Therefore, the carrier to the maple leaf has no obligation, underlines Jacob Charbonneau, a late flight president, a company specializing in the protection of consumer rights end strike air canada | new in the air industry. Consequently, “In the event of cancellation. Consequently, Air Canada must offer you, within 48 hours, another flight, whether on board its planes or those of a competitor. However, Subsequently. Moreover, if you find a ticket to come back, you have to prepare to do battle with Air Canada, according to Mr. Similarly, Charbonneau. Meanwhile, “It’s a money outing for the passenger and we will have to fight,” he said. However, It is not like a letter to the post office. For example, Air Canada may find several reasons to discourage travelers. Nevertheless, This is where you have to fight. However, »»

Can my subsistence costs (hotel, meal, etc.) be reimbursed?

It depends on many factors. In leaflets distributed at Montreal-Trudeau airport. the company takes care to recall that in the country, the Regulation on the protection of end strike air canada | new air passengers does not provide for this kind of compensation. If you are elsewhere, as in Europe, the charter of travelers is however more generous. This information does not appear in the document distributed by Air Canada. “We give the information we want to give,” deplores the late flight president. There are nuances. If we are on European soil, we are covered by the European Charter, where there is care. If your return flight from Europe is canceled. it is because this part of the trip did not go as planned. It is this section that must be subject to the European Charter. Additionally, It is also important to keep your invoices and other supporting documents (messages, telephone conversations with the company, etc.), warns Mr. Charbonneau. It is the best way to have frank cubits when the time to make complaints will come.

This Wednesday end strike air canada | new day is expected to offer more details on the Air Canada plan. We should know the details of a “special policy aimed at covering travel expenses” incurred by certain customers during. the interruption of service. At the time of the announcement on Tuesday in the evening. the terms of this measure had not been specified, however.

Can credit card issuers reimburse me?

Possible. but the protections vary so much from one card to another that it is difficult to answer this question clearly. Certainly, it is worth going to check what is offered to you. Please note, some products may exclude work conflicts as a reason to provide compensation, underlines Mr. Charbonneau. “It is important to read the small characters of the procedures of the product that we have,” he suggests.

The strike is over, am I end strike air canada | new sure that my flight is going to leave?

No. He could flow up to ten days before the situation returned to normal, warned Air Canada. This means that flights that appeared in the carrier’s flight program may scoped. “Wednesday, Thursday, and in the coming days, we will cancel flights,” confirms the vice-president of the airline communications, Christophe Hennebelle. “There will be fewer and less over time. In this context, Mr. Charbonneau says he saw certain passengers buy fully reimbursable tickets from another carrier in order to have a plan B. in the event of a last minute cancellation with Air Canada. “I’m not saying it’s a good practice, but I saw people doing it. »»

When can Air Canada’s published schedule be considered reliable?

Difficult to say for the moment since activities have just resumed. Furthermore, end strike air canada | new “We will continue to perform daily updates,” says Hennebelle. If you are relatively close to your departure time, you start to have a good level of credibility. For flights in several days, it could take a few days [pour savoir ce qu’il advient]. »