Here is the favorite operator of the Swiss

Wingo surpasses all other operators in terms of customer satisfaction.Image: montage watson

The Swiss population would be mainly satisfied with its telephone supplier. however major differences appear when observing them more closely.

We readily compare telephone operators on the basis of their offer: which is the cheapest, which has the best roaming or the most extensive network coverage in the mountains. However, If these elements are factual. Moreover, can encourage subscription, the Moneyland comparator publishes another type of study: which operators here favorite operator swiss best satisfy their existing customers.

To say that the offer is overwhelming is not exaggerated. For example, Beyond the three giants that are Swisscom. Nevertheless, Salt or Sunrise, remember that there are a multitude of small operators in Switzerland, some being associated with these aforementioned behemoths. For example,

First interesting point of the survey by the Ipsos survey institute with a panel of 1. 500 people from German -speaking and French -speaking Switzerland, the three giants in the field do not finish in the game customer satisfaction.

Overall, customers and customers say they are happy. On a scale of 1 to 10, average satisfaction with their operator reaches 7.8. Which corresponds to the mention “good”. But, according to the criterion evaluated, the differences are “notable”, writes Moneyland.

The first here favorite operator swiss place goes to Wingo, the subsidiary of Swisscom. Gomo (Salt) and Coop Mobile complete the podium. In the last position, we find Salt and Sunrise.

Note that all operators get out of it with an honorable general score varying between good and very good. On the other hand, they are not equal in the face of the criteria scrutinized. For example. roaming has a negative influence on the notes of all suppliers, Sunrise and Salt collecting the third and fourth notes of this criterion, as well as for their customer service. For its part. Gomo (Salt network) seduced by its quality/price ratio, its mobile internet and its termination deadlines, it is roaming that prevents him from winning the Palme d’Or.

Here favorite operator swiss

Swisscom: 5th place – Here favorite operator swiss

Swisscom convinces particularly here favorite operator swiss by the quality of its network (8.3 points) and its mobile internet (8.1 points), while promotions and campaigns are the most criticized with 6.8 points. Swisscom is also the least well rated supplier regarding the price of telephony offers: 7.0 points.

Salt: 7ème place

Salt customers attribute the highest note to mobile Internet (8.0 points). However, the termination period (6.8 points) and the price (7.5 points) weigh on the final note.

Sunrise: 8th and last place

All operators combined, Sunrise subscribers give it the worst note concerning its customer service. Sunrise does not appeal to its quality/price ratio either. The network obtaining 7.1 points, barely 0.1 more than Swisscom. (Hun)

The smartphone will be banished from the Valais schools, announced this Thursday Christophe Darbellay. The prohibition will apply throughout the time spent within the premises of the establishments.

Valais will prohibit mobile phones in all schools in the canton. announces the state councilor in charge of economics and training, Christophe Darbellay, Thursday in the press. The measure will also apply during breaks.