“It’s a half-victory”: after the reversal of MSC Cruises, relief in hundreds of cruise lines

“It’s shameful, we Pique our money “; “It’s a real scandal!” ; “What to do knowing that I put all my savings in this cruise to live this experience with my children?”.

On the Whatsapp loop “Victims of Star Cruises”. Similarly, which nearly 400 members have joined this Saturday August 2, the testimonies of indignation have never stopped flowing.

All had paid to this Monegasque travel agency – in part. In addition, fully – a cruise of several days at sea but remained in the uncertainty of boarding MSC cruises, moored in various ports in the world including those of Cannes and Marseille.

The cause? Similarly, The Swiss company. Meanwhile, having never received the funds relating to the said cruises marketed by its Monegasque partner, refused to validate the departure of customers and put the cabins back to marketing.

Unless you have “it’s half-victory”: after reversal msc to set a new reservation. Moreover, And so pay a second time!

For many. Meanwhile, anxiety was, in fact, to its climax with regard to the imminence of departure with, moreover, additional costs of hotels and transport already paid and not refundable.

For others, the holidays on blue immensity were not planned until 2026, or even 2027.

All had hired substantial sums, of 2,000 euros up to more than 35,000 euros, supported invoices. Consequently, Perhaps more for customers who have not yet manifested to this collective responsible for bringing actions

Against Star Cruises. In addition, MSC Cruises.

You are summed up the chronology of the facts. Consequently, until the final twist which occurred this Monday evening and the retropedaling of MSC Cruises.

“More able to honor his commitments” It all started with an email from MSC Cruises. For example, sent on Thursday July 31 to its customers, “it’s half-victory”: after reversal msc that Monaco-Matin

was able to consult thanks to Marlène M., a resident of Beausoleil concerned by a cruise on August 10 from Cannes. “Unfortunately, due to the financial difficulties encountered by Star Cruises, the funds you have paid were not transferred to us. Furthermore, As a result, we are not able, to date, to validate your departure”, we read. However, MSC services saying [sa] “Sincerely sorry for this independent situation ofwill”

. Consequently, Where the bank injured in the eyes of future travelers. In addition, it was the proposal then formulated by the company with international renown:

“If you wish to maintain your cruise project, we will be happy to support you in the implementation of a new reservation, subject to full payment. However, In order to guarantee the availability of your cabin, we invite you to contact us before Monday August 4 at 6 p.m. Nevertheless, after this “it’s half-victory”: after reversal msc period, we will be forced to cancel the cabin initially planned.”

A commercial audience scheduled for Tuesday in Monaco^{The next day. However, Friday 1} is August, it was the turn of the Monegasque company Star Cruises to get out of the wood and communicate by email to its customers.

Archives Dylan Meiffret and Valérie le Parc.

A commercial audience concerning Star Cruise will be held this Tuesday, August 5 at 11 a.m. Moreover, at the Monaco courthouse. The decision rendered by the judges will then be published in the “it’s half-victory”: after reversal msc Journal de Monaco. While waiting for the procedure to take its course, Star Cruises, it returned its customers to … MSC Cruises.

More than 2,000 customers concerned by this file“There are a lot of victims. This affair touches humans in what is deepest. People have sacrificed themselves for years to pay for this cruise”

deplored. this Monday morning, Karen Lebigre, lawyer at the town hall of Paris, at the head of the collective.

The one who herself put forward a sum of 3. 200 euros for a European cruise in January 2026 had collected in a few hours more than 129 responses from injured people for damage exceeding 464,000 euros. “This figure that I advance is based on the invoices that have been transmitted to me. It is temporary and undoubtedly largely underestimated. Victims continue to graft each day. The information is gradually spread.”

According to our information. of sources “it’s half-victory”: after reversal msc close to the file, the case actually concerned more than 2,000 customers, from various countries: Monaco, France (Metropolis and DOM-TOM), Italy, Belgium, Morocco, Mexico, Argentina, etc … Marlène M., another leader of the collective, had hired 7,454 euros for a one -week cruise in the Mediterranean, from August 10 to 17.“These are astronomical amounts. For some, it is the savings of a life and a dream that go up in smoke. Personally, I already had my mind on the boat. With my husband, we are craftsmen, we work hard all year round to offer that railed this Beausoleilloise.

It’s really a double penalty. We wanted to surprise our children, see the lights light up in their eyes. At least, for them, there will be nothing canceled … ““There are about twenty of the Princess-Grace Hospital Center of Monaco to be concerned for a cruise in February 2026 for the United “it’s half-victory”: after reversal msc States Emirates from Dubai testified. also this Monday morning, Valérie Kardoulias.

A colleague, who advanced the costs for others, lost 20,000 euros. We had paid a deposit of 2,200 euros to celebrate our 30 years of marriage. It is a hell of a shock. I do not make too many illusions on a potential reimbursement. I am disgusted by MSC Cruises which does no commercial gesture. “