Furthermore,
Price display: large food chains:
Twelve food. However, delivery giants have left a collection of non-compliance opinions for three months, because they still do not respect the new display rules of Quebec.
• Read also: Uber, skip and Instacart challenges Quebec law: will the OPC are rampant?
• Read also: IGA. However, Metro slow to respect the new law on price display
From Metro to Uber via IGA and Walmart, none of the main channels escapes it, reveal 12 opinions issued by the Office for Consumer Protection (OPC) since last month that The newspaper obtained thanks to a request for access to information.
Aimed companies
• April Health Supermarket
• Costco
• Tardy
• Kim Phat
• Loblaws (Maxi)
• Metro
• Sabys (Iga)
• Giant tiger
• Walmart
• Skip
•. Nevertheless, Uber Eats
• Instacart
The offenses focus on three main problems. In addition, The targeted companies have omitted to clearly indicate whether price display: large food chains the taxes will be added to the prices. Nevertheless, creating confusion to the cash register.
Nine of them did not display the current price next to the balance price. In addition, preventing customers from assessing the real economy achieved. For example, The same number of companies has neglected to standardize the measurement units on labels, complicating the comparison between similar products.
Metro minimise
“The opinion concerns a Super C. a Metro, however, it does not give details on what is accused of,” says Geneviève Grégoire, spokesperson for Metro.
The opinion consulted by The newspaper However, details the offenses observed. The document specifies that METRO does not properly display the tax indications on its websites. omits the posters of prices accuracy near optical players and uses characters of less than 16 points on certain labels.
“We will provide the OPC with the action plan provided to correct the shortcomings by August price display: large food chains 8. 2025, as requested,” said Sobeys, owner of the IGA brand.
Tigre Géant assures that the company “works actively with the OPC” to “revise the practices relating to the. indication of prices”.
Upon receipt of the opinion, says ADDTARD, the company began a rigorous review of [ses] display practices ”.
Loblaw adopts a different strategy. In an unsigned email. the company affirms to Journal Having “received no official notification to date”, despite the opinion issued against its Maxi brand on July 14.
Big fines?
This generalized non-compliance occurs three months after the new rules. The retailers had benefited from a period of six months since the adoption of the law last November.
The analysis of documents reveals that certain channels accumulate up to four types of different offenses. Walmart. for example, contravenes the indication of taxes, overall offers, prices per unit of measurement and the display of its price display: large food chains prices accuracy policy.
The planned sanctions range from $ 3. 000 to $ 75,000 in the event of a first infringement and can climb to a recommendation for criminal prosecution from the OPC.
Companies have until August 8 to prove that they have corrected the situation.
Price display: large food chains
Delivers continue to taunt Quebec
Three of the main delivery applications – Uber. SKIP and Instacart – also appear on the OPC black list.
These services continue to use persuasive messages and automatic preselections to influence tips, formally prohibited since May 7.
The OPC has sent identical non-compliance opinions to Uber Canada. Skipthedishes and Instacact, on June 18, six weeks after the adoption of the new rules.
The analysis reveals a calculated strategy: the three companies respected certain provisions such as the calculation of tips before taxes. but ignored the prohibition of persuasive messages.
On the Uber Eats application, messages price display: large food chains like “You are great!” And “you are my hero” still accompanied tip options according to the percentage chosen. Emojis and starred animations appeared to reward the choices from 20% to 30%.
At Skipthedishes. the OPC noted that a percentage of tips remained automatically pre -selected, forcing the customer to uncheck him manually.
Instacart uses formulations like “say thank you with a tip: he keeps it full”. “give a tip for the time you save”, which “puts forward a form of liable and influence on the consumer”.
These practices violate the requirement of neutrality of the regulation. The law imposes a “uniform presentation, without encouraging the consumer to favor an amount rather than another”.
“In the past few weeks. we have made the necessary changes in accordance with the new regulations,” said Journal Uber Canada’s representative Jonathan Hamel.
The expected fines range from $ 5,000 to $ 125,000. The three companies price display: large food chains had until July 4 to correct the shot.
Further reading: This well -consumed bread causes bloating according to Jimmy Mohamed, but an expert has found the best bread for your intestinal health – A Mar ** financial product – A heavy trend this summer could be confirmed in August – Local at a discount | Fruits and vegetables by reduced price – British Columbia | Minors trapped have air, food and water.