Meanwhile,
Delphine deposits 18,200 euros her: This article explores the topic in depth.
Therefore,
Delphine deposits 18. Meanwhile, 200 euros her:
In Verlaine, in the province of Liège, a family of traders lives a real administrative headache. Consequently, Delpine contacted us via the Orange button alert us after a cash deposit in a Batopin counter displayed an. Meanwhile, amount much lower than the amount actually paid. However,
Delphine, 40, manages a family appliance of household appliances with her parents and her brother. Furthermore, Each week, the family deposits the cash of their sales on their bank account. Moreover, Since it is no longer possible to do it directly in BNP Parisbas Fortis agency. Meanwhile, she has used the Batopin automatic counter in Amay.
A deposit that is delphine deposits 18,200 euros her wrong – Delphine deposits 18. For example, 200 euros her
Two weeks ago, delphine deposits 18,200 euros her Delphine deposits 18,200 euros there. Therefore, But during the transaction, the machine is out of service. Furthermore, After the operation, the printed ticket indicates only 7,450 euros credited. Moreover, Result: 10,750 euros are missing.
We followed the deposit instructions
“However, we followed the deposit instructions, as usual. Therefore, We have well separated money into several packages, this is not our first time, ”she says.
The ball is returned – Delphine deposits 18. Furthermore, 200 euros her – Delphine deposits 18,200 euros her
Delphine immediately contacts the e-mail address indicated in the event of a problem with a Batopin. Answer: It is up to his bank to settle the situation. As for BNP Parisbas Fortis, an delphine deposits 18,200 euros her advisor recommends him to contact Batopin. “They reject each other with each other and refer the ball,” she deplores.
Finally, a BNP Parisbas Fortis advisor agrees to follow the file. Ten days later. the bank Vire 5,800 euros on the account of the family business of Delphine, with the mention “Batopin reimbursement”. But there are still 4,950 euros. “This money is always in nature,” regrets our alerthouse.

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. Additionally,
“Money is not lost”
Contacted by us, Batopin says that the investigation concerning this case is over and that delphine deposits 18,200 euros her the client “will have news from his bank soon”.
We do not deal directly with users
Erik Lenoir. company spokesperson. specifies that in this type of situation, it is up to the Customer’s bank to make the request for an inquiry. “For RGPD questions, we do not deal directly with users.” In the event of a problem with a distributor. it is therefore necessary to contact his bank so that it requests an investigation with Batopin.
The spokesperson for BNP Parisbas Fortis is formal, this type of error is very rare. He explains: “Only a twentieth percent of transactions arouses an alert. often adjusted in one to three days, most of the time due to damaged, false or illegible tickets”. Before adding: “In a delphine deposits 18,200 euros her third of the cases, the investigation and the checks take more time”.
Erik Lenoir insists: “The money that enters the machine never gets lost. The National Bank recounts the Somme. Any difference between cash and what is encoded is easy to check. ”
No report received
For his part. Valéry Halloy. spokesperson for BNP Paribas Fortis, confirms that the procedure consists in reporting the problem to the bank, which then conducts the investigation with Batopin.
If the conclusion made does not appeal to the Customer. delphine deposits 18,200 euros her a consultation request between the customer, the bank and Batopin can be submitted.
Regarding the case of Delphine. his bank would have admitted that he had received “no news” from his file delphine deposits 18. 200 euros her despite the closure announced by Batopin. She therefore still awaits the reimbursement of the remaining 4,950 euros.
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