For example,
Dispute more than billion euros:
On July 22. However, 2025, the UFC-Que Choisir officially filed a group action against Stellantis before the Paris court. Nevertheless, This judicial appeal. Moreover, based on the defective airbags scandal provided by Takata, aims to obtain compensation for French consumers who have undergone the immobilization of their vehicle, direct financial losses, and moral damages. In addition, This legal offensive comes while Stellantis already faces the consequences of a massive recall on 2.5 million vehicles in France. In addition,
Technical reminders with major economic effects – Dispute more than billion euros
Since June 25, 2025, more than 2.5 million Citroën. For example, DS vehicles are affected by a traffic withdrawal measure, imposed by the French government, due to Mortal risks linked to Takata Airbags failure. For example, These devices, used since the 2000s, can explode violently by projecting metallic fragments to passengers. Similarly, The authorities have expanded dispute more than billion euros this directive after a series of deaths, including one reported to Mayotte.
According to the data provided by Stellantis. Therefore, 481,000 vehicles have already been repaired on 690 000 concerned by the first phase of the recall. The absorption capacity of the workshops remains however constrained, despite a reinforced logistical reorganization. Hundreds of thousands of motorists are now unable to use their vehicle, which has pushed the UFC-Que Choosing to act.
An estimated financial impact at nearly a billion euros – Dispute more than billion euros
As early as 2023. Stellantis had anticipated the consequences of the Takata crisis. The group has provisioned 951 million euros In its consolidated accounts to cover reminders worldwide. This sum includes the manufacturing costs of replacement parts, workshop replacement operations, relay vehicles, as well as additional customer services. Services largely unsatisfactory according to the UFC-Que Choisir.
Nevertheless, this provision, calculated before the explosion of litigation in France, could prove dispute more than billion euros to be insufficient. According to projections of the Cabinet forris Conseil, the overall cost of the UFC-Que Choisir dispute could be around 1.3 billion euros in the event of an integral conviction.
Group action: Legal catalyst. reputational risk
In his complaint, the UFC-Que Choisir claims a Lonclay daily allowance for each motorist whose vehicle has been immobilized, as well as the reimbursement of insurance contributions, alternative transport costset Approval damages linked to displacement impediments. This action is based on articles L. 623-1 and following of the consumer code, in their version resulting from the law of April 30, 2025 transposing the Directive (EU) 2020/1828.
“The objective is to open a breach in the logistical impunity of the manufacturers. ” says Alain Bazot, president of the UFC-Que Choisir. The risk exceeds the simple financial component: if action prosperous, it could encourage similar appeals in other Member States. In April 2025, dispute more than billion euros an Italian collective filed a similar complaint claiming 285 million euros damage.
Strategic pressure on the economic model of Stellantis
This crisis disrupts the manufacturer’s operational balance. Prolonged fixed assets affect the after-sales flowa major profitability lever. Authorized distributors must support Storage, customer management, and slowed rotation costswhich are not entirely offset.
In addition, the group must integrate these hazards in its Stock geographical distribution strategy. The tension on spare parts – including secure gas generators – causes supply breaks. destabilizes maintenance forecasts on several markets.
The domino effect also affects Customer satisfaction indicatorsin sharp decline since May 2025 according to the Sofres-Techbarometer study. with 16 points degradations For the Citroën brand.
The judicial offensive launched by the UFC-Que Choosing against Stellantis goes beyond the Franco-French framework. She tests the capacity of an industrial giant to collect the externalities of its systemic failuresat a time when. consumer law has dispute more than billion euros become anopéanise. Financial solidity does not guarantee legal immunity. The verdict expected in the fourth quarter of 2025 could not only impact net income. but also redefine reasonable diligence obligations for all automotive manufacturers.
Further reading: The CGB is sounding the alarm in the face of a widespread flambée of the jaundice – Prime Day: Amazon takes a slap – Geneviève Guilbault Rabroue again SAAQ for “an obvious lack of judgment” – The price of supplies remains high without real reason – Saab takes advantage of the increase in defense expenses.
