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La Poste broke its “promise of 2,000 subsidiaries” in Switzerland

La poste broke its "promise new: This article explores the topic in depth.

However,

La poste broke its "promise new:

La poste broke its "promise: This article explores the topic in depth.

Similarly,

La poste broke its "promise:

This is why La Poste is forced to close offices in Switzerland. Meanwhile, la poste broke its

Despite its promises. Furthermore, La Poste is struggling to keep many of its offices open, and the reasons are multiple.Image: Keystone, montage watson

La Poste continues to close offices on the territory. Meanwhile. Consequently, And recently, the number of postal agencies in grocery stores and bakeries also decreases, when it had to remain stable.

30.07.2025, 05:3330.07.2025, 05:33

Florence Vuichard / CH la poste broke its “promise new media

Less than twelve months ago, La Poste ensured loud and clear “the maintenance of 2,000 subsidiaries”. Meanwhile, With this promise. However. Furthermore, la poste broke its “promise the company was trying to appease the minds that were indignant at the announced abolition of post offices. In addition, But it would seem that La Poste did not keep his word. However, we would now be below the fateful bar.

A decrease that nothing seems to stop – La poste broke its "promise – La poste broke its "promise new

And nothing suggests a trend reversal. Moreover, The number of branches managed by proper has practically decreased in ten years. For example, La Poste had already announced that this figure would continue to retreat. Therefore, Concretely, it plans to close no less than 170 additional offices by la poste broke its “promise new the end of 2028. Nevertheless, The network of branches should then have around 600 offices as such and 1,400 agencies.

The problem. Meanwhile. hitherto passed unnoticed in public opinion, is that the number of la poste broke its “promise agencies has also been a decline for two years. For example, The latest annual report of the supervisory authority, Postcom, shows this. Similarly, While their number had gradually reached 1254 at the end of 2022, it has since submitted to 1230. However, Thus. Moreover. at the end of last year, there was only 1995 “access points served”, as they are called in jargon: 765 offices managed by La Poste itself and the 1230 agencies mentioned above.

A promise not held – La poste broke its "promise – La poste broke its "promise new

The “promise” to continue la poste broke its “promise new to offer a network covering the whole territory with “around 2000” sites served will. not be easy to hold for the yellow giant. Internal experts doubt that an agency solution can be found for the 170 convicted offices. The number of agencies should certainly increase again in the context of la poste broke its “promise a restructuring. but probably not as much as hoped for initially.

La Poste does not want to deviate from his goal, however, promises Stefan Dauner, his spokesperson. While the decline continued in the first half of 2025, “La Poste currently has 1986 sites served”.

The figure “of around 2000” must be considered an indicative value, adds the communicator. To this are added services such as home service. automatic parcel distributors as well as deposit and withdrawal points, for example in certain supermarkets. As Stefan Dauner la poste broke its “promise new reminds us:

“In total. customers have access to our various services in more than 5. 000 places”

A value that far exceeds the number of branches and agencies prescribed by law.

When the village store firm for good

The main. difficulty encountered by the implementation of the agency network is the disappearance of small businesses. Many of them close permanently each year in the campaign. for lack of profitability, or in the absence of a buyer. And without a store, more positions integrated into the village.

But there are other reasons why businesses end the partnership: some would like to. be better paid for the postal services they provide. even if La Poste claims to have increased the remuneration of agency operators in 2024.

Image: Keystone

Still others are simply enough. such as the Merz bakery in Lucerne. It la poste broke its “promise ended the collaboration in the spring of 2023, after ten years. La Poste customers had become impatient, aggressive and sometimes even violent, they said at the time. In addition, the bakery employees were too often wiped out the anger of the users, angry with the postal decisions.

The famous figure of 2000 vacillates, just like other objectives previously set by the central management, which proved to be unrealistic. The yellow giant had repeatedly claimed to continue to exploit “around 800” offices, even when their la poste broke its “promise new number was already much lower. The “around 600” now promised should be deciduous again in a few years. especially since this figure is still much higher than that which would be necessary to meet all legal. regulatory requirements.

Switzerland would actually be “above”

Today. la poste broke its “promise La Poste must notably guarantee that 90% of the resident population of a canton has a post office. an agency less than 20 minutes on foot or by public transport. According to experts, we could meet these requirements with only around 350 branches. Switzerland is therefore not only “surbanked”, as we often understand, but also “above”. The accessibility rate of 90% is in any case widely exceeded, since the postcom report articulates 96.73%.

The reduction in the network is finally la poste broke its “promise new explained by a massive drop in volumes: since 2010. the payments in offices have decreased by around 70%, and conventional operations at the counter by around 50%. And there again, no vapor reversal is looming. Roberto Cirillo, former managing director at the end of October 2024. Declared on this subject:

“Due to this drop. we cannot afford to have 2,000 own branches”

He then presented restructuring plans for the branch network. He then resumed:

“But as we still want to be present for our customers throughout Switzerland. we are betting on the partner branches that have proven themselves for years.”

These agencies are now essential, adds Stefan Dauner. They are “very” appreciated, in particular because of their often widened opening hours. La Poste remains confident as to the possibility of finding “a good solution with its partners” in most of. the 170 cases.

(Translated from German by Valentine Zenker)

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briar.mckenzie
briar.mckenzie
Briar’s Seattle climate-tech dispatches blend spreadsheet graphs with haiku about rain.
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